Monday 9 March 2015

Don’t interrupt and don’t impose your “solutions.”

Interrupting sends many messages across to the speaker. It implies that you're more important, what you have to say is more interesting, you don't care or have time for what that person is saying. 
"We all think and speak at different rates. If you are a quick thinker and an agile talker, the burden is on you to be a more patient and thoughtful communicator—or for the guy who has trouble expressing himself."
When listening to a problem, it's best not to offer solutions to an issue. If someone is seeking advice, they will ask for it. It is best to just listen. 


How patient are you when someone else is speaking? I generally don't have a lot of patience myself. 

1 comment:

  1. I sometimes have a challenge myself with patience - there have actually been instances when I keep my hand close to my mouth in case I need to button it!

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