When you're speaking to someone, you have to make sure you have their full attention. Looking at the person speaking to you and maintaining eye contact shows that you're paying attention.
"In most Western cultures, eye contact is considered a basic ingredient of effective communication. When we talk, we look each other in the eye. That doesn't mean that you can't carry on a conversation from across the room, or from another room, but if the conversation continues for any length of time, you (or the other person) will get up and move. The desire for better communication pulls you together."
Be honest. How good are your listening skills? Do you prefer to be the speaker or are you more of a listener?
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